Straight answers

Pick a plan on the plans page, then check out on shop.omegamedia.cc, our secure store. Your service is set up automatically and we email your sign-in details. They're in your client area too.

Streaming Lite (Emby Lite or Jellyfin Lite) and Premium Emby, each free for 24 hours. The Premium Emby trial has 3 streams. Omega Books and P Share don't have a trial.

Offline downloads on Lite need a paid plan. Start a free trial in the shop.

A TV, streaming box, phone, tablet or computer, plus a free app. We send the sign-in details.

Movies and series play in a free Emby or Jellyfin app, such as Moonfin: install an approved app, sign in, press play. Streaming Lite works in either. Premium Emby uses Emby. The setup guide covers each device.

You don't need to buy Emby Premiere: it isn't part of your subscription, and our approved apps don't ask for it. Don't install Emby from the Play Store or App Store: those apps ask for a separate Emby Premiere purchase and stop playback. Moonfin is our recommended free player on most devices. On Android TV and Fire TV you can also install Emby with one of our Downloader codes, or use VidHub. On iPhone, iPad and Apple TV, use Moonfin, Infuse, VidHub or SenPlayer.

The Downloader codes are in the app setup guide. Jellyfin Lite works with Jellyfin apps from your app store as usual.

Yes, in beta. Silo is our new app, included free with paid Streaming Premium plans. It shares your plan's stream limit rather than adding extra streams. You don't need it to watch: every movie and series plan also works in Emby, Jellyfin or P Share, depending on the plan.

Streams are how many screens can play movies and series at the same time. Streaming Lite and Streaming Premium have 3 or 5 streams. A paused video may keep its session open, so stop playback when you're done. Connection limits has the details.

Lite runs on US servers with around 23,000 movies and 6,300 series, mostly popular Western titles, in Emby or Jellyfin. Premium runs on US (California) servers with CDN delivery and has 183,000+ movies and 45,000+ series, with far more international, niche and 4K HDR remux titles, in Emby or P Share.

If you mostly watch mainstream Western titles, Lite covers that and costs less at the same number of streams.

Another way to watch the same Premium library, in a popular media app you may already use. P Share is sold on 6-month and 12-month plans only, and has no trial. Premium Emby is sold for 1, 3, 6 or 12 months and has a 24-hour trial.

HD (720p) and Full HD (1080p) as standard, and 4K for newer releases. Premium goes further: full 4K Blu-ray remuxes, wherever a 4K disc exists. Multiple audio tracks and subtitles come with a title when the source has them.

Use Library Manager, your account hub for requesting titles. Open it from your service page in the shop, sign in with the Library Manager details shown there, search for a title and press Request. Movie, series and anime requests are unlimited on Lite and Premium.

Requests are for new titles. If a title, season or episode that should already be there is missing, or one title has playback, subtitle, audio or quality problems, report it through OMEGA Reports from your service page instead.

On Lite, titles already on Premium are usually added within seconds. Everything else goes through the normal request process, and your app may take a little longer to show it. Track progress in Library Manager. Lite series requests include every available season, and future episodes as they arrive.

Yes. Omega Books includes ebooks, audiobooks, comics and manga. Use Library Manager in your browser, Absorb for reading and listening, or an OPDS reader for ebooks, comics and manga. Supported formats depend on the app.

Absorb is recommended for iPhone, iPad and Android. On Mac, Windows and Linux, use the web library or an OPDS reader for ebooks, comics and manga. Compatible ebooks can also be sent to Kindle and Kobo. The Books guide has app downloads and setup links.

Your Library Manager email and password, shown under Library login on your shop service page. Absorb and audiobook apps use the /abs server. OPDS readers use the /opds catalog with authentication turned on. There's no separate OPDS password. OPDS reading progress stays in the reader app.

Yes. Your Library Manager account has Main plus up to 4 more listeners, shared across your services. Each listener gets their own progress and login details, with the same audiobook catalog and no child filtering. Extra profiles are for audiobooks only, so use Main for reading and OPDS. Manage listeners under Listening profiles on your shop service page.

Card, PayPal or crypto, through our secure shop at shop.omegamedia.cc. Every paid plan is a recurring subscription unless it's clearly labeled as a one-time purchase. You see the renewal price and billing period before you pay, and the plan renews at that period until you cancel. Charges appear as Omega Digital on your statement.

The changes available for your plan are shown in your client area. If the change you need isn't listed, open a ticket.

Cancel in your client area before the renewal date and you won't be charged again. You keep access until the paid period ends, unless the account is suspended or closed for breaking the terms. Not using the service, deleting an app or removing a card doesn't cancel it.

Completed purchases and renewals are final and non-refundable. We investigate and correct verified duplicate or incorrect charges, and any consumer right that can't legally be waived still applies. Read the no-refund policy.

Your plan covers you and the people who live with you at the same address. Your own devices work at home and while traveling. Sharing outside your household, reselling access, posting logins publicly and commercial use aren't allowed. Read the account sharing policy.

Log in to the shop and open a ticket. A person on the team replies, usually within 12 hours. Setup problems are often solved faster with the setup guides.

Yes. Each person needs their own subscription. With Refer a Friend you earn 15% of a friend's first payment as account credit, applied automatically once your balance reaches $10. Get your referral link in the client area.